Mahtab Garzin
Work Making & Art About Contact

All Projects

Work

Research and design across government, the NHS and independent clients, from early discovery through to Beta, and from insight to interface.

Cover image for the DVSA AI pilot project Case study soon

DVSA  ·  2023

Demonstrating the value of a pilot AI tool

Evaluating an AI tool that drafts driving theory test content, built with OpenAI and Microsoft.

Usability TestingJourney MappingData EthicsGen AI
Cover image for the NHS BSA Dental Services Portal project Case study soon

NHS BSA  ·  2025

Debt management in the Dental Services Portal

Researching how dental practices and NHS staff handle debt, and testing the new portal ready for Beta.

Usability TestingSME WorkshopsInclusive ResearchCollaborative Design
Evelina
Psychotherapy
Case study soon

Freelance client  ·  2024

Effortless intakes, for therapist and client

Redesigning how new clients find, contact and join a private psychotherapy practice.

Brand IdentityCo-designVisual DesignContent Review
Cover image for the DVSA MOT History API project Case study soon

DVSA  ·  2023–24

Registration & support journeys for a new API

Discovery and Alpha research reshaping how developers sign up for, and get help with, the MOT History API.

InterviewsSurveyJourney MappingUsability Testing
Cover image for the mindful wardrobe project Case study soon

Personal project  ·  2024

Nudging sustainable fashion habits through mindful touch

A guided audio practice and app concept that helps people appreciate, and look after, the clothes they own.

User ResearchAudio UXContent DesignPrototyping
Confidential

Public-sector client  ·  2026

User-centred recommendations for AI opportunities

Discovery research shaping senior leaders' decisions on where AI could support everyday work.

InterviewsSurveySME WorkshopGen AI
Available on request